I am not able to connect Dynamics 365 Customer Insights (Beta) with Power BI Desktop

[arunhughes]

Hi floks,

I am not able to connect Dynamics 365 Customer Insights (Beta) with Power BI Desktop.

I am getting following error. "The service returned an invalid token. Please conatct your IT administrator if this issue persisits."

Please help me out to fix this issue.

Thanks,

Arun

[v-kelly-msft]

Hi @arunhughes 

Check below reference to see whether it would help.

https://docs.microsoft.com/en-us/dynamics365/ai/customer-insights/pm-connectors

Be sure that you have unified customer profiles in Customer Insights and you have entered the correct accont while connecting with Dynamic 365 Customer Insights.

 
Best Regards,
Kelly

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