I NEED HELP PLEASE!!

[xriis]

I can't login in my account of PowerBI. this is the error code: 02d4c4c2-9681-4f73-b4ad-087d2d71af6f

please, Can anybody help me? 

[v-shex-msft · Accepted solution]

Hi @xriis,

Can you please share some more detail information about this issue? They should help us clarify your scenario and test to troubleshoot.

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BTW, what type of account are you worked? Did this first time you access to power bi or re-login in it? If the first time, did this account meet to the sign-up requirements? If you are re-login in to power bi, please contact to the admin to confirm if your account has been disabled.

Sign up or purchase the Power BI service as an individual - Power BI | Microsoft Learn

Regards,

Xiaoxin Sheng