Hi Team,

[Anthonia]

Hi team, I have tried to fix the map visual settings from power bi desktop and power bi service via the admin portal, all to no avail. I tried to view from power bi service, before i share with other co-worker, but the map is not displaying. I would need a head up on how to go about this please? Kindly see the second attached file.

Again, my power bi desktop is not coming up. Getting the error message in the first attached file. Anyone experiencing same?  Hello Everyone! I have tried fix the map visual from the admin portal but still experiencing this when I viewed from power bi service. Any help on how to go about this please?

[v-yangliu-msft · Accepted solution]

Hi  @Anthonia ,

1.Make sure power bi desktop has been update to the latest version and you can access bing map via browser.

Clear by cache (Options > Data Load > Q & A Cache Options > Clear Cache), closed and reopened the application.

2. Have you checked this page? It has more information about firewall stuff.

Tips and Tricks for maps (including Bing Maps integration) - Power BI | Microsoft Learn

3. It may be related to the browser cache, please clear the browser cache and reopen it to see if this still happens.

If the problem persists, please share your PBIX file and click See details for detailed error messages so that we can analyze it further.

This is the related document, you can view this content:

Solved: Re: Azure map - Can't display the visual - Microsoft Power BI Community

Solved: Enable Map Visual - Microsoft Power BI Community

Check This First if Power BI's Map and Filled Map Will Not Display - DataVeld

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[lbendlin]

Did you click the "Get in Touch" button?