Failed launching PBI desktop

[marchuang]

Hi All~
I am facing issue here after install power BI desktop , download from here :https://www.microsoft.com/en-us/download/details.aspx?id=58494 

It return below error. Try to uninstall and reinstall but still facing same error.

How to solve it ?

Feedback Type:
Frown (Error)

Error Message:
AS Process PID=3424 has exited with ExitCode=-1073741511, ExitTime=2021-04-27T13:43:18.5180010+08:00

Stack Trace:
Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException
於 Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
於 Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
於 Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
於 System.Threading.Tasks.Task.InnerInvoke()
於 System.Threading.Tasks.Task.Execute()
--- 先前擲回例外狀況之位置中的堆疊追蹤結尾 ---
於 System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
於 System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
於 Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- 先前擲回例外狀況之位置中的堆疊追蹤結尾 ---
於 Microsoft.PowerBI.Client.Windows.Utilities.TaskExtensions.WaitAndUnpackException(Task task)
於 Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.CreateEmptyDatabase()
於 Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- 先前擲回例外狀況之位置中的堆疊追蹤結尾 ---
於 System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
於 System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
於 Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

Stack Trace Message:
AS Process PID=3424 has exited with ExitCode=-1073741511, ExitTime=2021-04-27T13:43:18.5180010+08:00

Invocation Stack Trace:
於 Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
於 Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
於 Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
於 Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
於 Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
於 Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
於 System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
於 System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
於 System.Delegate.DynamicInvokeImpl(Object[] args)
於 System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
於 System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
於 System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
於 System.Windows.Forms.Control.InvokeMarshaledCallbacks()
於 System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
於 System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
於 System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
於 Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
於 Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
於 Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
於 Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncException(IExceptionHandler exceptionHandler, Exception e)
於 Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
於 System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.InvokeMoveNext(Object stateMachine)
於 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
於 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
於 System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
於 System.Threading.Tasks.SynchronizationContextAwaitTaskContinuation.<>c.<.cctor>b__8_0(Object state)
於 System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
於 System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
於 System.Delegate.DynamicInvokeImpl(Object[] args)
於 System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
於 System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
於 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
於 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
於 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
於 System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
於 System.Windows.Forms.Control.InvokeMarshaledCallbacks()
於 System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
於 System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
於 System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
於 Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
於 Microsoft.PowerBI.Client.Windows.Services.EventAggregationService.PublishAndMarshalExceptions[TEvent,TEventArg](TEventArg eventArgs, TaskCompletionSource`1 taskCompletionSource)
於 Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.UpdateUIBlocking(Object sender, EventArgs eventArgs)
於 Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.RefCount.RefCountScope.<Dispose>b__2_0()
於 Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
於 System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
於 System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
於 System.Delegate.DynamicInvokeImpl(Object[] args)
於 System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
於 System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
於 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
於 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
於 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
於 System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
於 System.Windows.Forms.Control.InvokeMarshaledCallbacks()
於 System.Windows.Forms.Control.WndProc(Message& m)
於 System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
於 System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
於 System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
於 System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
於 System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
於 System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
於 System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
於 Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)
於 Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.BlockUIAndRun[T](Func`1 asyncMethod)
於 Microsoft.PowerBI.Client.Windows.Services.FileManager.OpenFile(IPowerBIWindowService windowService, IPbixFile fileToOpen, Nullable`1 entryPoint)
於 Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, IPowerBIWindowService windowService, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType, IFileInformationProtectionManager fileInformationProtectionManager)
於 Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
於 Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
於 Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
於 Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleExceptionsWithNestedTasks(IExceptionHandler exceptionHandler, Action action)
於 Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.92.706.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"110"}

PowerBIUserFeedbackServices_IsReported:
True

[v-shex-msft]

Hi @marchuang,

According to your description, it seems related to your device software environment. Have you checked the official document about power bi desktop install?

Get Power BI Desktop - Power BI | Microsoft Docs

Regards,
Xiaoxin Sheng

[amitchandak]

@marchuang , which OS you are installing. Make sure that there, in a list of supported OS. Make sure no pending windows patch. 

Clear tmp folder and install again. If you still face the issue log an issue - https://community.powerbi.com/t5/Issues/idb-p/Issues