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Austinjdonahue
Frequent Visitor

Certain Data Sources Sign-In Issue

I have a report that I created about a month ago and was working flawlessly that uses SharePoint as a data source. When you connect ot a SharePoint (or Web source) it wants you to use your windows account/organizational account. Just 3 days ago, I tried refreshing this report using PBI desktop April 2022 version, and the sign-in using organization account and/or microsoft account seems to be stuck in an endless loop. A blank window pops up and then nothing happens, no error message or anything. Has anyone else ran into this lately? One "solution" is that if I use Octoboer 2021 version of PBI desktop, I do not encounter this issue. I would really like to be able to use latest version of PBI desktop though.

PBI Authorization Issue.png

Thanks

1 REPLY 1
v-zhangti
Community Support
Community Support

Hi, @Austinjdonahue 

 

Have you tried logging out of your current account and logging the Desktop account back in and the Sharepoint account back in?

 

Please refer to the following link.

https://community.powerbi.com/t5/Issues/Power-BI-Desktop-Logging-in-loops-Indefinitely/idi-p/2351605 

 

Best Regards,

Community Support Team _Charlotte

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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