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Hi Team,
The code below works, it calculates the service Level of three different teams,
Solved! Go to Solution.
Hi,
Try this measure
Measure = calculate([Sevice level],all(Teams[Team]))
Also, modify your Service level measure to
Service Level= divide(CALCULATE(COUNTROWS('Call Log'), 'Call log'[CAMPAIGN] = "Inbound", Call Log[Queue TIme (sec)] <= 1),[Total Inbound Call])
Hi,
Try this measure
Measure = calculate([Sevice level],all(Teams[Team]))
Also, modify your Service level measure to
Service Level= divide(CALCULATE(COUNTROWS('Call Log'), 'Call log'[CAMPAIGN] = "Inbound", Call Log[Queue TIme (sec)] <= 1),[Total Inbound Call])
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