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Dear all,
As part of the process to signup for Power BI, I got an email to verify my email address (work email) with a "Yes, that's me" link. The link goes to a "Create your account" page which says, "We sent a verification code to {email address}. Enter the code to complete signup." But I didn't receive any code and there is no mechanism to request or receive a code.
Please help me!
Thank you!
Solved! Go to Solution.
hi , it seems under the revised process, there is NO Verification code".. I posted a 6 steps process . give that a try and if that does not work, then MS PBI experts will have to step in
@Anonymous
Thank you for trying to help!
My problem is that I don't get ANY email after step 4 in your sign-up process diagram (by the way - thanks for publishing it!).
In order to get to step 5 - you need to receive an email with "Confirm that's me" link, am I correct?
So I don't receive it. No email arrives. I've checked Junk, Rules, Inbox, everywhere... Nothing 😞
My mail IS working and I am receiving other emails from other sevices such as Visual Studio etc.
Not emails from Power BI nor Power Flow either 😞
I feel it has something to do with the fact that my domain it rather new (three weeks), maybe or maybe not...
Please help!
@v-qiuyu-msft Please help.....
I cannot work without sign-up 😞
Having a similar issue.
After entering work email address I get taken immediately to the 'Create Your Account' page that claims I have been sent a verification code.
Haven't received a verification code (or 'That's Me" email) and have checked spam, mimecast filter, inbox, etc...
Thanks!
I have solved this issue by making my email provider cancel spam filtering that blocked certain emails.
good luck
I never receive a verification code. I've checked with my email provider and they are not intercepting these as spam. There is something wrong on the Microsoft side, how can I get a verification code?
Thanks!
Following on to this, when I click "resend signup code" I get "verification code could not be sent. Please try again in some time"
Please advise how to get setup on this service.
Please help!
I cannot sign-up because I don't receive the "Welcome e-mail"
I cannot start working with Power BI
Please help!
Thank you