Auto refresh disabled, Sign in screen hangs

[BeckyH1324]

For some reason, my scheduled refresh has been disabled. When I go to edit my credentials, I click the "Sign in" button and the screen hangs there forever. Is there something else I can do to fix this?

[amitchandak]

@BeckyH1324 , seem like you are using one premise gateway. Make sure it up and running. Clear browser cache refresh and try again.

if that does not work, then report an issue - https://community.powerbi.com/t5/Issues/idb-p/Issues