incremental refresh not working on gateway server

[only_me321]

The sql server connections have connected with no issues, I'm having this following error:

Data source error:

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"We cannot convert a value of type Record to type Text."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"Expression.Error"}}],"exceptionCulprit":1}}}

I tried using gateway installed on my computer. it works normally no problem but when I use gateway installed on server it has problem.

please help me

thank you.

[only_me321]

Hello @v-binbinyu-msft  ^^ 

Thank you for the advice. Now, I think I will try to update the version of gateway 

[v-binbinyu-msft]

Hi @only_me321 ,

This problem seems to be caused by the gateway not being able to access the data source, please make sure that the machine you installed the gateway on has proper access to your data source.

Best regards,
Community Support Team_Binbin Yu
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