Service down but showing green on health page?

[OneWithQuestion]

We can't get any of our PowerBI pages to load, in the office or via cellular connection on our mobile devices.

However, the status page shows green....is anyone else having issues?

[v-sihou-msft]

@OneWithQuestion

Does the issue still persist?

[alanhodgson]

Hey @OneWithQuestion,

Sorry to hear your down. What cluster is your data stored in? This can be found by going to the questions mark in the top right and hitting the "About Power BI" option. My service is up and I am on the North Central US cluster, see below:

Hope this helps,

Alan