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Tummi
Frequent Visitor

Power BI Subscription E-Mail not showing refreshed dashboard

I currently have a 'Subscription to Report' setup on one of my dashboards on a daily schedule (with 'Include my Changes' checked). However, after a couple of days of the e-mail being sent out. I'm noticing that my dashboard is still sending out the dashboard that was updated only to the point of the first day of the subscription being set up.

 

[Monday - Subscription created and sent out to users. --> Thursday - E-mail sent out still only showing Monday's data and information]

 

I also refreshed, updated and republished on desktop prior to the subscription e-mail being sent out.

 

Is there something I could be missing that's making this happen and could be resolved?

2 REPLIES 2
v-zhouwen-msft
Community Support
Community Support

Hi @RossEdwards ,thanks for the quick reply.

Hi @Tummi ,

If new data is showing up in the model, but not in the dashboard, perhaps there is some kind of filter applied that is preventing the new data from showing up. Please check the filters in the Reports and Filters pane.

RossEdwards
Solution Specialist
Solution Specialist

When you set up your dashboard, did you have any hard coded filters for what was "Today" at the time?  I'm wondering if your report has that filter set and its therefore showing the data for that specific date.

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