Power BI Service - "This Page isn't responding" - Error in Edge Browser

[Nithyanandhan]

Hi All,

We've been noticing performance Issue in one of our report. We getting an message in Edge Browser as "This Page isn't responding".

But same report was working fine in the Google Crome.

I already tried the option such as clear cache. Still facing the Same Issue.

One of our statck holder, can only use Edge Browser. 

Can anyone have faced this issue recently and got any solution, please update us on this.

Best Regards,

Nithyanandhan

[Madu]

Hi, 

We are facing the same issue and following here for a possible solution. 

Best regards, 

Madalina

[Nithyanandhan · Accepted solution]

The Issue for this Issue is Edge Version update.

The issue was implemented between 123.0.2420.97 and 124.0.2478.51

[Nithyanandhan]

Thanks for your inputs @v-xiandat-msft

Microsoft Edge is up to date. I have added the Site in the Exception. But Still facing the same Issue.

Note: I can't able to change the Tracking Prevention to Strict. As it was locked by Organisation.

Is there any other options to overcome this issue?

[v-xiandat-msft]

Hi @Nithyanandhan ,

The solution that was to create an "Exception" for the site which allowed the tracking prevention to that particular site to be turned off and ensure that the Edge browser is updated to the latest version. 

Below is the link will help you:

This page isn't responding pop-up - Microsoft Community

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.