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Hi,
In PowerBI Service, when I go to the Q&A and try to import (or delete) a custom visual, nothing happens after clicking the "Import a custom visual" (or "Delete a custom visual"). The pop-up closes after clicking the pop-up option but nothing happens after that.
Because of this I cannot import a custom visual and use it in the Q&A, I can only use the "Developer Visual for Testing", but this obviously only works during development so it's not valid if I try to share the dashboard.
I've checked my network settings and there're no proxies enabled.
This behaviour was observed in PowerBI Service on 2017-02-08.
Hi @nelsonmorais,
I just verified that I can import/delete custom visual for my report on Power BI service with any issue.
Which custom visual are you trying to import/delete?
Regards
@v-ljerr-msft Hi,
I can import custom visuals if I'm creating a report on the PowerBI service, but if I go to the Q&A and create a question, then I cannot import a custom visual of any kind because when I press the import visual drop down option nothing happens.
I hope this clarifies where do I have problems importing the custom visual.
Hi @nelsonmorais,
I can reproduce the issue in my environment. I already reported this issue internally, will update here once I get any feedback.
Regards
Hi @nelsonmorais,
I just verified that the Product Team is already working on this issue, but no ETA for it currently.
Regards
Hi @v-ljerr-msft,
4+ months later, is there an ETA for this? I'm seeing the same behavior right now (using both Edge and Chrome on Windows 10 w/ latest updates).
~Lars
Has it ever worked? Can you import the visual into your PBIX file and then upload to the Service?
@Phil_Seamark Yes, I can import the visual as you mentioned, and I can even import it on the PowerBI Service if I'm creating a report. The problem only exists when I'm on the Q&A, as there I cannot import any visual at all because nothing happens whens I press the drop down option to import a visual.
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