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Hi,
Recently I made a few changes to a dashboard. These changes were literally adding a couple of new linked tiles and moving a few others around. I tested it and a colleague tested it and it worked fine. However, now all users in the group that have access to this dashboard can no longer get to the reports. They get errors stating that the report might have been removed. I tried removing access rights and re-granting them but to no avail. Does anyone know the solution? Thanks!
Regards,
Derek
Solved! Go to Solution.
Hi @jderekc,
I just tested it again, and I still cannot reproduce the issue(all works fine without any issue). In this scenario, I would suggest you create a support ticket on Power BI Support page for better assistance on this issue.
Regards
Quick clarifiations: Is this a dashboard that is shared with them, or a set of reports/dashboards sitting in a workspace that they have access to?
Did these people have power BI open when these changes were made? Have you had them close their browsers and attempt again with a fresh session?
It looks like it is an absolute necessity to have at least a couple of related live tiles pinned from reports. It can't just be an image tile and the rest to be text files. To get it to work I have to pin at least some live tiles. This is strange and seems like a bug.
Hi @jderekc,
I just verified it again before reporting the issue, but the issue seems to go away and I was not able reproduce it again. So could you go to check if you still have this issue on your environment?
Regards
Hi @v-ljerr-msft,
The issue persists on my end. Some of the tiles open without issue, but others do not.
Thanks!
- Derek
Hi @v-ljerr-msft,
Let me know what the next steps should be regarding this issue. Per my last comment, the issue persists for me. Many thanks!
Regards,
Derek
Hi @jderekc,
I just tested it again, and I still cannot reproduce the issue(all works fine without any issue). In this scenario, I would suggest you create a support ticket on Power BI Support page for better assistance on this issue.
Regards
Thanks! I created a support ticket.
Hi @jderekc,
According to your description above, I have reproduced the same issue on my environment. I will report this issue internally and post back if there is any feedback.
Regards