Custom visuals not working in PBI service

[Anonymous]

Hello Team,

I deployed the report that is using custom visual - Bullet Chart by OKVIZ, and within PBI Service I see that this visual stopped working properly. I have 9 of those visuals and some of them are displaying and some of them not, while in PBI Desktop the same 9 charts are working fine.

Is there something that I could do to fix it, or those custom visuals are not supported by PBI Service?

[Anonymous]

Oh, I haven't thought about it... that make sense now 🙂 

Thank you!

[gauthamboppana · Accepted solution]

@Anonymous  - The  custom visual is not free.  You will be to pay and get a license to use it  esp. when you want to publish to Power BI service. Worth contacting them directly and talk to them.

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Thank you very much !