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Zarlot531
Helper V
Helper V

Can't select an active Gateway

My personal gateway has been messing up because (I think) my desktop has been restarting with blue screen of death errors. Anyway, the second gateway,  not dependent on my desktop has been working fine, but for new reports I"m not able to select it even though it's active. Any ideas what the problem is? THanks 

 

cat5.JPG

1 ACCEPTED SOLUTION

Oh. Nevermind. I simply clicked the "New Data Source" and it let me select it after that. Odd. 

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6 REPLIES 6
Anonymous
Not applicable

I have similar problem, but I am unable to select my Personal Gateway. 

Marina_MA_0-1640191350345.png

When I select Personal Gateway and click on Apply it returns the following error message:

Marina_MA_1-1640191469167.png

I have already tried to remove the other Gateway, but cannot either. Anyhow, I got the same message before trying to configure another Gateway.

Many thanks in advance for your help!!

 

 

v-lili6-msft
Community Support
Community Support

hi, @Zarlot531 

Do you add all the datasource of the current report into the second gateway?

https://docs.microsoft.com/en-us/power-bi/service-gateway-manage

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I don't know what this means. I guess I'll have to read your document. Thank you. This is an active gateway that is still selected on several reports, but I can no longer select it even though it's an option and says it's active. 

If you click the arrow by the gateway it will expand and show the data sources. Check if the sources in the report are in the gateway and chech the credentials too.

 

gateway.PNG

I don't get it. This Gateway runs fine on another dataset. Yet I can't seem to use it on another suddenly? I clicked on that arrow and it seems to take me in circles? 

 

CaptureNow33.JPGCaptureNow3.JPGCaptureNow.JPG

Oh. Nevermind. I simply clicked the "New Data Source" and it let me select it after that. Odd. 

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