Power BI Subscriptions Status is randomly being set to OFF

[JWolmanSymplr]

Power BI Subscriptions Status is randomly being set to OFF. We has this happen again today, but we have been noticing that sometime it seems like our Power BI Subscriptions that I have setup are being updated to Status = OFF. Is there a way to know or look at a history or log to see why Power BI Subscriptions are being set to OFF.

For example today, we noticed that 4 out of the 5 subscriptions for the same report was sent out as expected, but the 1 did not. I looked at the Status was OFF. The 5 subscriptions are all for the same report, just that they send out a different page to a different user. I am not seeing any Alert or failure, but this is not the first time we've seen this, just that it happened today. Thanks.

[v-binbinyu-msft]

Hi @JWolmanSymplr ,

Please try to view audit logs.

The administrator or user with access to audit log is able to obtain information about all subscriptions operations such as create, update and delete subscription with configuration detail from the audit log. Each log entry recorded for activity:

Created Power BI email subscription
Updated Power BI email subscription
Deleted Power BI email subscription

For more details, you could read related document: 

View audit logs - Microsoft Fabric | Microsoft Learn,

Audit and usage admin settings - Microsoft Fabric | Microsoft Learn

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[JWolmanSymplr]

I am an Admin for my workspaces, but when I go to the Admin Portal I only see Capacity Settings and Refresh Summary. I not see Audit Logs which is what I think you are asking me to review. I will have to research a little bit of who in my company has access to review these logs. Thanks.

[v-binbinyu-msft · Accepted solution]

Hi @JWolmanSymplr ,

For more details, you could read related document: What is the Microsoft Fabric admin portal? - Microsoft Fabric | Microsoft Learn

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.