Scheduled Data Refresh is Disabled, but keep receiving "Failed to refresh" error

[noelsuarez]

We turned off the Scheduled Data Refresh for a report, but every morning, we keep getting a "failed to refresh" error notification. We're trying to figure out why it keeps trying refresh if it's already been turned off. Any ideas? Thanks!

[v-stephen-msft · Accepted solution]

Hi @noelsuarez ,

Email notifications

If you're coming to this article from an email notification, and you no longer want to receive emails about refresh issues, contact your Power BI admin. Ask them to remove your email or an email list you're subscribed to from the appropriate datasets in Power BI. They can do this from the following area in the Power BI admin portal.

Reference: Troubleshooting refresh scenarios

Best Regards,

Stephen Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[jennratten]

I"m not sure if this is a dataflow or a dataset but I know that I have had this occur on dataflows, where I have a dataflow that had scheduled refresh enabled. I also built some Power Automate flows that were triggered by "When a dataflow refresh completes". I deleted the dataflow and did not turn off the Power Automate flow and found that it was still being triggered by the dataflow (that I deleted) completing a refresh.  I recommend using the Power BI Rest API to dig further.  Use it to check the refresh schedule to see if there may be a disconnect between the API and the Service UI. If so, use the API to change the refresh schedule.  Just visit the links below, click Try It and follow the instructions.

https://docs.microsoft.com/en-us/rest/api/power-bi/datasets/get-refresh-schedule-in-group 

https://docs.microsoft.com/en-us/rest/api/power-bi/datasets/get-refresh-schedule 

https://docs.microsoft.com/en-us/rest/api/power-bi/datasets/update-refresh-schedule-in-group 

https://docs.microsoft.com/en-us/rest/api/power-bi/datasets/update-refresh-schedule