Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Grow your Fabric skills and prepare for the DP-600 certification exam by completing the latest Microsoft Fabric challenge.

Reply
grodinsm
Frequent Visitor

Salesforce connection suddeny broken

I've had PBI connected to my Salesforce account for almost 2 years now, all of a sudden today the refreshes started failing. The web service says invalid credentials, so I tried signing in again, I even revoked access from the salesforce side and then re-signed in. I also tried another username and password for Salesforce... no go.

 

Getting an Error 400.

 

On the Desktop program, I tried refreshing and it says "Access to the resource is forbidden".

 

HELP! Did something change today in the PBI world? this started happening just after 12:00pm EST. 

2 REPLIES 2
ReportMaster
Helper V
Helper V

Hi @grodinsm were you able to find a solution? As a workaround, maybe you can try to test your connection with a 3rd party connector. I've tried windsor.ai, supermetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Salesforce connector in the data sources list:

 

SALESFORCE-1.png

 

After that, just grant access to your Salesforce account using your credentials, then on preview and destination page you will see a preview of your Salesforce fields:

 

SALESFORCE-2.png

 

There just select the fields you need. It is also compatible with custom fields and custom objects, so you'll be able to export them through windsor.  Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url. 

 

SELECT_DESTINATION_NEW.png

luisrh
Responsive Resident
Responsive Resident

I suggest you attach Fiddler and trace the requests from Power BI to the salesforce service.   You should be able to get details on the response that is throwing the error.   

https://www.telerik.com/download/fiddler

 

 

Helpful resources

Announcements
RTI Forums Carousel3

New forum boards available in Real-Time Intelligence.

Ask questions in Eventhouse and KQL, Eventstream, and Reflex.

MayPowerBICarousel1

Power BI Monthly Update - May 2024

Check out the May 2024 Power BI update to learn about new features.

Top Solution Authors
Top Kudoed Authors