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fbeuserie
Frequent Visitor

powerbi Android 5.0.2 / persistant error "something went wrong during authentication process"

latest android PBI app as of today.

android 5.0.2

 

cannot complete login. when asked username, i provide one that DO work fine on www.powerbi.com website.

 

it's in the form of xxx@tenant.onmicrosoft.com (tenant is actually our tenant name and xxx my username)

 

i get the "something went wrong during authentication process ... " right after entering the username and then pushing the "sign in" button. i cannot even enter a password.

 

i have the feeling that the app send the same error whatever i throw in the username field ...

 

any idea ?

2 ACCEPTED SOLUTIONS
yitzhak
Employee
Employee

Can you please make sure that you have the latest version (we have released one today)?

Can you please share your tenant name (you can send a private message)?

View solution in original post

thanks yitzhak.

 

i'm now running version 111152 and the login is now successful. i'm redirected on my tenant ADFS form after the username is entered, and my password is accepted.

 

dashboard & co are ok on my mobile now. thanks !

 

View solution in original post

2 REPLIES 2
yitzhak
Employee
Employee

Can you please make sure that you have the latest version (we have released one today)?

Can you please share your tenant name (you can send a private message)?

thanks yitzhak.

 

i'm now running version 111152 and the login is now successful. i'm redirected on my tenant ADFS form after the username is entered, and my password is accepted.

 

dashboard & co are ok on my mobile now. thanks !

 

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