Can Connect to some of my Mailchimp accounts but not others

[ninsights]

I can connect to some of my Mailchimp accounts, but not the one I need to use. The only difference would be that the account I'm trying to connect to has more than one list and has had actions of sunsibscribes. How do I resolve this connection?

Thank you.

[v-yuezhe-msft]

Hi @ninsights,

Do you use MailChimp content pack in Power BI Service or MailChimp connector in Power BI Desktop to connect to your data source? And what error message do you get?

Thanks,
Lydia Zhang

[ninsights]

I was using the BI Service. I think it doesn't like when you try to switch to another Mailchimp account. I used mailchimp Account #1 for the simple test, which worked. Then when I tried to switch to Mailchimp Account #2, it didn't work. It just kept refreshing Mailchimp Account #1. I had to delete everything that was connected Mailchimp and start over, It doesn't seem as simple as switching the login credentials to another Mailchimp account. I eventually got it working, but it was painful to delete it all and start again.

[CoderZen08]

Hi @ninsights Now that Mailchimp connector and the content pack are not available anymore, you will have to look for another way. As a workaround, maybe you can use a 3rd party connector, it can save you a lot of time compared to other options. I've tried windsor.ai, supermetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Mailchimp connector in the data sources list:

After that, you will have to first create a secret API key in your Mailchimp account and then using your credentials add your account to the platform.

Once you’ve done this, you can proceed and go to the “Preview and destination” step

There just select the fields you need. Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url. 

[v-yuezhe-msft · Accepted solution]

Hi @ninsights,

In Power BI Service, you would need to delete existing dataset about Mailchimp when you want to switch to other Mailchimp account.

You can use Power BI Desktop to connect to Mailchimp instead , this way, you will be able to change the account in data source settings.


Thanks,
Lydia Zhang