powerbi service- data gateway is offline.

[Anonymous]

Hi

how to set data gateway to online.

[v-ljerr-msft]

Hi @Anonymous,

Have you tried the solution provided above? Does it work in your scenario? If the solution works, could you accept it as solution to close this thread?

If you still have any question on this issue, feel free to post here. 

Regards

[Anonymous]

Looking at your screenshot, you have an online gateway.  You just need to click the toggle next to "Use a data gateway" instead of the currently selected "Use your data gateway (Power BI - Personal)"

[kcantor]

Click the windows button and start typing Gateway to find. Double click and then sign in.

I have found that my gateway will appear offline when I use the gateway on my  laptop and also sign in from a different network. This may also happen witht a PC if multiple networks are available and a new one is used.