Users cannot see reports on the app even with permission

[GenericBIA]

Hey Everyone,

I am drawing a blank here and need help. I publish the majority of my dashboards via the app function in PowerBI cloud. This worked great before the MS update of App section in PBI, but ever since then my end users cannot the reports even if I give them access to the app and the workspace.

All individuals that are added to the app automatically receive access to the data source but still receive the above listed error. The workspace is upgraded to premium. Even if I go in manually and provide view access to the report the issue remains.

[v-yinliw-msft]

Hi @GenericBIA ,

I can't reproduce your problem, could you please explain more specifically whether this problem occurred after the interface of the app was updated?

Hope this helps you.

Best Regards,

Community Support Team _Yinliw

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[GenericBIA]

Hey @v-yinliw-msft,

yes, the problem is only present since the update of the app interface and was not present prior.