Usage metrics is not getting updated

[raassd]

Hi Team,

I have created an usage metrics and it is not getting updated can you please help me in setting this up.

Thanks !

[v-luwang-msft]

Hi @raassd ,

Please first make sure the Usage Metrics setting in Tenant setting is enabled:

To my knowledge,

1.if you aren't the current dataset owner, you must take over ownership before you can update the data source credentials.

2.If you suspect data consistency or refresh issues, it might make sense to delete the existing Usage Metrics Report dataset. Then you can run View Usage Metrics again to generate a new dataset with its associated improved usage metrics reports. Please follow these steps to delete the dataset and then create a fresh data refresh report:

1. Open the workspace that contains the report for which you want to reset the Usage Metrics Report dataset.

2. In the black header bar at the top, select the Settings icon, then select Settings.

3. Switch to the Datasets tab, and select the Usage Metrics Report dataset.
4. Copy the workspace and dataset IDs from the URL displayed in the address bar of your browser.

5. In your browser, go to https://docs.microsoft.com/rest/api/power-bi/datasets/deletedatasetingroup, and select the Try It button.

6. Sign in to Power BI, paste the Workspace ID in the groupId text box and the dataset ID into the datasetId text box, and then select Run.
7. Under the Run button, verify that the service returns a Response Code of 200. That code indicates that the dataset and its associated usage metrics reports have been deleted successfully.

Similar refer:

https://community.powerbi.com/t5/Service/Usage-metrics-report-not-updating/m-p/2763581 

https://community.powerbi.com/t5/Service/Usage-metrics-not-updating/m-p/2293828 

https://community.powerbi.com/t5/Service/Usage-report-metric-is-not-getting-updated/m-p/2460323 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards,
Lucien

[raassd]

@v-luwang-msft ,

Thanks for your reply, please do let me know where to find the Tenant settings.

My report is published on Sep 15 and I see data till sep 10th in usage metrics 

Thanks in advance !

[v-luwang-msft · Accepted solution]

Hi @raassd ,

1.Please go to audit log check if there is any activity for the tracked report/dashboard. 

2.To see the metrics for all the dashboards or for all the reports in the workspace, you have to remove a filter. See: https://docs.microsoft.com/en-us/power-bi/service-usage-metrics#remove-the-filter-to-see-all-workspa....

3.It could take 24 hours to update the reports. Please test after 24 hours to see if the data is updated. 

4.Your Power BI admin has to have enabled usage metrics for content creators. You Power BI admin may have also enabled collecting per-user data in usage metrics. Read about how to enable these options in the admin portal.

5.Please check these limitations here.

You can refer to the documents: 

• Monitor usage metrics in classic workspaces 
• Monitor usage metrics in the new modern workspaces (preview) 

Best Regards

Lucien

[lbendlin]

Workspace based usage metrics come with no guarantees and no SLA.  Either you wait or you consider using the Temant usage logs instead.