Sharing reports and Sign-in into PowerBI Community

[muhammadkhan20]

Hi,

I signed up for PowerBI Pro trial using my work email. Unfortunately, I am not able to share any report/dashboard with my colleagues in the company or with any user outside the organization. Whenever I click the share and enter their email addresses, it says sucessfully shared but they never received anything. 

Also, I am facing trouble sign-in into PowerBI community page using my work email. It takes me into an infinite loop after i enter the username and password. Can someone please help with these issues. Thank you.

[v-lili6-msft]

hi @muhammadkhan20 

If you enable "send email notification to recipiends" when share the reports?

https://docs.microsoft.com/en-us/power-bi/service-share-dashboards

and you use this work email to register the PowerBI community account?

Regards,

Lin

[GilbertQ · Accepted solution]

Hi there

Could it possibly be that it is because it is using a Power BI Trial account?

You should be able to sign into the Power BI community page. I would chat to your Office 365/Azure Admin to ensure that your account is working as expected.

[muhammadkhan20]

Thanks everyone. I have opened a ticket. Support believes it is due to admin right not granted to my domain in office 365. Hopefully they will be able to resolve it.