PowerBi usage metrics

[MSiwek]

Hi All,

I don't know I can't see usage metrics in my reports which are posted in my workspace. I don't see that option but month ago this option was seen by me. I have a PowerBI PRO license.

[Idrissshatila]

Hello @MSiwek ,

the tenant admin needs to enable it from the admin portal in power BI service.

[MSiwek]

But I don't see that option in admin portal in PowerBI service, do you maybe have same screnns for example?

[Idrissshatila · Accepted solution]

Hello @MSiwek ,

yes, the admin portal setting only shows for the tenant global admin, you need to contact him.

also check this https://learn.microsoft.com/en-us/fabric/admin/admin-center

[3CloudThomas]

Did someone change the Workspace from Premium or PPU to Pro or Trial workspace?

[MSiwek]

I think so because before I had PPU now I see just PRO.

[johnbasha33]

@MSiwek 

If you're unable to see usage metrics in your Power BI reports that were previously available to you, there could be a few reasons for this. Here's what you can try to troubleshoot the issue:

1. Check Workspace Settings: Ensure that the workspace where your reports are located has usage metrics enabled. To do this, navigate to the workspace settings in the Power BI service, and under the "Settings" tab, make sure that the "Usage metrics" option is enabled.

2. Verify Report Settings: Make sure that the individual reports within your workspace have the usage metrics feature enabled. Open the report in Power BI Desktop, go to the File menu, then Options and settings, and then Options. In the Options dialog, navigate to the Usage Data section and ensure that the "Allow report to be certified and share usage metrics with Microsoft" option is checked.

3. License Considerations: Although you have a Power BI Pro license, certain features may be subject to different licensing requirements or limitations. Double-check your license and ensure that it includes access to usage metrics features.

4. Refresh the Report: Sometimes, usage metrics may not be immediately available after publishing a report. Try refreshing the report in the Power BI service to see if the usage metrics option becomes available.

5. Clear Browser Cache: Clear your browser cache and cookies, then try accessing the reports again. Sometimes, cached data can cause issues with certain features in the Power BI service.
   
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