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I am working with a client that is using ODBC to do a data connection. I have been able to set up the ODBC in my own testing gateway and can use it for refreshes but when I set the ODBC connection on the client's production tenant, I am seeing the following:
Not sure how to troubleshoot this one because I set up the connector the same way on my own tenant and it worked. Also, I confirmed the ODBC connector is running correctly on the client's server.
Hi @danielpaduck ,
Has your issue been resolved so far? Are you troubleshooting the problem based on the solution ideas provided by @aj1973 ? If the issue is not resolved at this time, can you provide more information for our reference? This will better help you deal with the issue.
Looking forward to your reply.
Best Regards,
Yulia Yan
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
The gateway is installed on a local server. I did not set it up but I will check if the user set it up as a personal or standard gateway. Thanks!
Where is the Gateway installed? is it a personal Gateway or The standard Gateway?
If it is personal Gateway then it won't work.
Regards
Amine Jerbi
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