Hi,
Can someone please help me regarding an issue I have with connecting to Power BI Service Dataset. I've searched many forums and seems like some people are experiencing the same issue but there isn't a definite solution.
Currently, when I try to connect to my Power BI Service Dataset using Power BI Desktop with my personal laptop (home network), I have no issue (FYI, I'm the workspace admin and have tested with several datasets) but when I'm at work, I can't and the pop up error says
"An error occurred while loading the model for the item or data source 'OpenConnectionError'. Verify that the connection information is correct and that you have permissions to access the data source.'
Further details of the error is as per the script below. Thanks in advance!
Feedback Type:
Frown (Error)
Error Message:
An error occurred while loading the model for the item or data source 'OpenConnectionError'. Verify that the connection information is correct and that you have permissions to access the data source.
Stack Trace:
at Microsoft.PowerBI.ReportingServicesHost.LocalReportProcessingHost.ExecuteSchemaCommand[T](DataSourceInfo dataSourceInfo, IDbConnectionPool connectionPool, ITracer tracer, IConnectionUserImpersonator connectionUserImpersonator, ITelemetryService telemetryService, Func`2 action, String failTelemetryMessage)
at Microsoft.PowerBI.ReportingServicesHost.LocalReportProcessingHost.GetModelMetadata(IASConnectionInfo connectionInfo, DataSourceInfo dataSourceInfo, IDbConnectionPool connectionPool, ITracer tracer, String modelMetadataVersion, IConnectionUserImpersonator connectionUserImpersonator, ITelemetryService telemetryService)
at Microsoft.PowerBI.ReportingServicesHost.DataShapingHelper.GetModelMetadata(IPowerViewEngine powerViewEngine, IDbConnectionPool connectionPool, DataSourceInfo dataSourceInfo, IASConnectionInfo asConnectionInfo, Boolean useMsolapForCsdl, IConnectionUserImpersonator connectionUserImpersonator, ITelemetryService telemetryService, String maxModelMetadataVersion)
at Microsoft.PowerBI.ReportingServicesHost.ReportingSession.GetModel(String dataSourceName, String modelMetadataVersion)
at Microsoft.PowerBI.ReportingServicesHost.ReportingSession.GetModelAsStream(String dataSourceName, String modelMetadataVersion)
at Microsoft.PowerBI.ReportingServicesHost.ReportingSession.GetConceptualSchema(String modelMetadataVersion, ParseConceptualSchema parse, ModelDaxCapabilities& capabilities)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.GetConceptualSchemaImpl(IPowerViewHandler powerViewHandler, String databaseID, String maxModelMetadataVersion, ModelDaxCapabilities& capabilities)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.HandleModelRetrievalExceptions[T](Func`1 wrappedCall, String databaseID)
at Microsoft.PowerBI.ExploreHost.Utils.ExploreHostUtils.GetConceptualSchemaAndHandleExceptions(IPowerViewHandler powerViewHandler, String databaseID, String maxModelMetadataVersion, ModelDaxCapabilities& daxCapabilities)
at Microsoft.PowerBI.ExploreHost.ExploreClient.GetConceptualSchema(String databaseID, String maxModelMetadataVersion)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.GetConceptualSchema()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.get_DataModel()
at Microsoft.PowerBI.Client.Windows.Report.GetCurrentModelAuthoringCapabilities()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.GetConceptualSchema()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.get_DataModel()
at Microsoft.PowerBI.Client.Windows.Report.GetCurrentModelAuthoringCapabilities()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.GetConceptualSchema()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.get_DataModel()
at Microsoft.PowerBI.Client.Windows.Report.GetCurrentModelAuthoringCapabilities()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.GetConceptualSchema()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.get_DataModel()
at Microsoft.PowerBI.Client.Windows.Report.GetCurrentModelAuthoringCapabilities()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.GetConceptualSchema()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.get_DataModel()
at Microsoft.PowerBI.Client.Windows.Report.GetCurrentModelAuthoringCapabilities()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.GetConceptualSchema()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseLive.get_DataModel()
at Microsoft.PowerBI.Client.Windows.Ribbon.ApplicationRibbonCommandActionHandler.CreateNewMeasureCommandParameter()
at Microsoft.PowerBI.Client.Windows.Ribbon.RibbonCommandBinder.<>c__DisplayClasse`1.<RegisterCommandForButton>b__c(UInt32 id)
at Microsoft.Mashup.Client.UI.Shared.UICommands.CommandAction.IsEnabled(UInt32 commandId)
at Microsoft.Mashup.Client.UI.Windows.Ribbon.RibbonCommandHandler.UpdateProperty(UInt32 commandId, PropertyKey& key, PropVariantRef currentValue, PropVariant& newValue)
Stack Trace Message:
An error occurred while loading the model for the item or data source 'OpenConnectionError'. Verify that the connection information is correct and that you have permissions to access the data source.
Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Client.UI.Windows.Ribbon.RibbonCommandHandler.UpdateProperty(UInt32 commandId, PropertyKey& key, PropVariantRef currentValue, PropVariant& newValue)
at Microsoft.Mashup.Client.UI.Windows.Ribbon.Interop.IUIFramework.FlushPendingInvalidations()
at Microsoft.Mashup.Client.UI.Windows.Ribbon.Interop.IUIFramework.FlushPendingInvalidations()
at Microsoft.Mashup.Client.UI.Windows.Ribbon.RibbonCommandHandler.FlushInvalidations()
at Microsoft.Mashup.Client.UI.Windows.Ribbon.RibbonCommandHandler.InvalidateAllCommands(Boolean invalidateAllProperties)
at Microsoft.Mashup.Client.UI.Shared.Ribbon.EditorRibbonControlBase.InternalInvalidateRibbon()
at Microsoft.PowerBI.Client.Windows.Ribbon.ApplicationRibbonControl.InternalInvalidateRibbon()
at Microsoft.Mashup.Client.UI.Shared.Ribbon.EditorRibbonControlBase.Invalidate()
at Microsoft.Practices.Prism.PubSubEvents.EventSubscription`1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments)
at Microsoft.Practices.Prism.PubSubEvents.EventBase.InternalPublish(Object[] arguments)
at Microsoft.PowerBI.Client.Windows.Services.EventAggregationService.<>c__DisplayClassf`2.<<PublishInternal>b__e>d__11.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.Services.EventAggregationService.<>c__DisplayClassf`2.<PublishInternal>b__e()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__3.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAsyncExceptions>d__0.MoveNext()
at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc)
at Microsoft.PowerBI.Client.Windows.Services.EventAggregationService.Publish[TEvent](EventArgsBase eventArgs)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesDatabaseHelper.PublishDataChangeEvent()
at Microsoft.PowerBI.Client.Windows.Report.set_AnalysisServicesDatabase(IAnalysisServicesDatabase value)
at Microsoft.PowerBI.Client.Windows.PowerBIDataImporter.ConnectToPowerBIService(ConnectionProperties existingConnectionProperties)
at Microsoft.PowerBI.Client.Windows.PowerBIDataImporter.TryAddSource(String sourceID, Query& newQuery)
at Microsoft.Mashup.Client.UI.Shared.ConnectHelper.Connect(IWindowHandle owner, IDataSourceTemplateProvider dataSourceTemplateProvider, IUIHost uiHost, ITelemetryService telemetryService, DataImporter dataImporter, CommandUIControlBase commandUIControl, String sourceId, Nullable`1 targetQueryGroupId)
at Microsoft.PowerBI.Client.Windows.Commands.ApplicationCommands.DataImportCommands.Connect(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, ConnectParameters parameters)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Windows.Commands.CommandFactory.<>c__DisplayClass42`1.<FromSyncHandlers>b__3f(UICommandParameter`1 p)
at Microsoft.Practices.Prism.Commands.DelegateCommandBase.<>c__DisplayClass2.<.ctor>b__0(Object arg)
at Microsoft.Practices.Prism.Commands.DelegateCommandBase.<Execute>d__7.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter)
at Microsoft.Practices.Prism.Commands.DelegateCommand`1.<Execute>d__12.MoveNext()
at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine)
at Microsoft.Practices.Prism.Commands.DelegateCommand`1.Execute(T parameter)
at Microsoft.PowerBI.Client.Windows.Commands.CompositeCommand`1.Execute(ICommand command, Object parameter)
at Microsoft.Practices.Prism.Commands.CompositeCommand.Execute(Object parameter)
at Microsoft.PowerBI.Client.Windows.Commands.CompositeCommand`1.Execute(T parameter)
at Microsoft.Mashup.Client.UI.Windows.Ribbon.RibbonCommandHandler.Execute(UInt32 commandId, CommandExecutionVerb verb, PropertyKeyRef keyRef, PropVariantRef currentValue, IUISimplePropertySet commandExecutionProperties)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__FabricatedMethod8(IWindowHandle )
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass10.<Main>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass7.<HandleExceptionsWithNestedTasks>b__6()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)
AS Live Connection:
True
Performance Trace Logs:
C:\Users\XXXX\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip
Enabled Preview Features:
MIntellisense
PBI_PdfImport
PBI_ColumnProfiling
PBI_variationUIChange
PBI_PythonSupportEnabled
PBI_showIncrementalRefreshPolicy
PBI_showManageAggregations
PBI_FuzzyMatching
Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_compositeModels
Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted
TreatHanaAsRelationalSource
Cloud:
GlobalCloud
Formulas:
section Section1;
