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Hi folks,
Most of the users in our organization, including myself, are currently facing issues when trying to log in to the PowerBI through the app. After a series of log in steps, the app ends up on a blank page which does not load any further, in steps seen below -
Any one else facing similar issues ? I have version 17.4 installed (iOS), and this issue is being faced across the board by multiple users.
HI @S_M ,
I test on my side and it works well.(IOS 10.3.3)
Which system version you test? Any advanced authorizations enabled on your tenant?
Regards,
Xiaoxin Sheng
Hi @v-shex-msft ,
Thank you for your response!
I am running on iOS 12.1.4
All the users who are facing similar issues are also on iOS - we double checked if this issue exists for Android users too and that seems to not be the case. Also i have no advanced authorizations enabled on the device, we are all able to log in fine on desktop.
Hello @S_M ,
It seems like an issue with your ADFS server.
Can you please contact us thru our support mail to continue the investigation?
mpbisup@microsoft.com
Thank you, Maya