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sinanalmac
Resolver I
Resolver I

Stopped Ths dashbaod sudennly on apple Ipad power BI APP

Hi All, 


I have an issue with Apple IPAD power BI application.  I tried it  on  3 different appleIPADs.  I designed a Dashboard on power BI Desktop at my computer. Then  I published it on PowerbI Report Server on my computer (I'm using power BI  Report server at my desktop computer )  I connected to PBI reporting server with my  IPAD App via WİFİ(Loca).  After connect  Everything is fine . for a time  IPAD  PBI app worked perfectly and  I  could see all current numbers and visualizations. a few Hours later the dashboard stopped working suddenly.  it showed   "an exprecteted error accrued".
it didn't allow to touch  "see details"  button


I have to close the server connection and reconnect each time to resolve this problem.  it worked perfectly  on the other platforms ( Chrome, Android, Thunderbird, IOS safari, windows, Linux )

I think this is a bug on IPAD PBI  APP . could you please check it???

 

 

Powerbi-on-ipad.jpg

 

2 REPLIES 2
v-shex-msft
Community Support
Community Support

Hi @sinanalmac,

 

Which version of power bi mobile app your test? I'd like to suggest update to latest version and try again.(recently power bi mobile team fix similar issue on newest version)

In addition, if above also not help, please contact to mobile team to get more support.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

 Hi, @v-shex-msft

Thank you  for  your reply,
I' m using the latest version of "power BI"   " version 15.7". after  that issue happened I  updated power BI version  that what   maybe  it is possible  that  error  it was an old version
but  noting chaged .

I also thank you that you gave me team's contact information. I send an email  it today  

best regards. 
Sinan 



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