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Frequent Visitor
Posts: 11
Registered: ‎05-07-2016
Accepted Solution

enterprise data gateway no available for another user

<p>hi ,&nbsp;</p>
<p>&nbsp;</p>
<p>I have a simple tenant with 5 users . &nbsp;I installed the enterprise gateway which seems to work just fine for me .&nbsp;</p>
<p>I want to enable my collegaue to attach his report to this gateway. However when he goes to schedule refresh it complaints about a personal gateway and he cannot access the enterprise one that is <strong>online.&nbsp;</strong></p>
<p>&nbsp;</p>
<p>He is Admin of the gateway and has access to the datasources too .&nbsp;</p>
<p>&nbsp;</p>
<p>How would you debug this ?</p>
<p>&nbsp;</p>
<p>tx,</p>
<p>gabor</p>

Accepted Solutions
Frequent Visitor
Posts: 11
Registered: ‎05-07-2016

Re: enterprise data gateway no available for another user

sorry - i left this behind . Issue was that datasources were not matching . Its just not very user friendly . but got through .

 

ta,

gabor

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Moderator
Posts: 4,012
Registered: ‎03-10-2016

Re: enterprise data gateway no available for another user

Hi @faludigabor,

What data sources of the dataset? Do you add the data sources under the enterprise gateway? If you have added the data sources under gateway, then you would need to add your colleague under the Users tab of the data sources in Power BI Service, there is a similar thread for your reference.

However, if the data sources are not added under gateway, your colleague would need to add these data sources under the gateway.

Thanks,
Lydia Zhang

Frequent Visitor
Posts: 11
Registered: ‎05-07-2016

Re: enterprise data gateway no available for another user

Actually, 

 

what happened that I created a demo user and did all the same I've done w/ the production user and it works for the demo user well. 

 

so there may be a timing issue with connector permissions?

 

tx,

gabor

Moderator
Posts: 4,012
Registered: ‎03-10-2016

Re: enterprise data gateway no available for another user

Hi @faludigabor,

Does the problem user add data sources of dataset under the gateway?

Thanks,
Lydia Zhang

Frequent Visitor
Posts: 11
Registered: ‎05-07-2016

Re: enterprise data gateway no available for another user

sorry - i left this behind . Issue was that datasources were not matching . Its just not very user friendly . but got through .

 

ta,

gabor