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Anonymous
Not applicable

Unable to login: Can't enter email

Have had this issue across multiple version of Power BI desktop, but have never been able to sign in. Just have been opening Power BI files.

It won't even let me type in anything in the Email field.

vyap_0-1624919053574.png

 

5 REPLIES 5
v-janeyg-msft
Community Support
Community Support

Hi, @Anonymous 

 

Have you tried switching input methods?

       vjaneygmsft_0-1625123503056.png

 

Best Regards

Janey Guo

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous
Not applicable

I tried switching it between English (Canada) and English (US) but still didn't even allow me to type in the email box unfortunately.

@Anonymous  Please try to download the latest version and use original input method. I sometimes encounter it, which seems to be caused by the conflict.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best Regards

Janey Guo

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

parry2k
Super User
Super User

@Anonymous weird, never seen this. Did you try on a different machine to rule out it is not a machine-specific issue?

 

 



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Anonymous
Not applicable

Definitely is machine specific as I can type in the login box for other computers. But since this is my main work machine, have to get it working on this one.

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