PowerBI Desktop will not connect to Semantic Model that is available in PowerBI Service

[CloudFixers]

We have Analysis Services running on an Azure VM outside of our domain.
Data Gateway is installed
PowerBI service can access the semantic models in Analysis Services and we can author reports in the PBI Service
Download one of these to PBI Desktop and it will not connect to the data source.

The PBI Desktop error is as below.  There doesnt apoear to be anything in the gateway log.

 PBI DESKTOP Error

Data Gateway Network Test passes all tests.
We're now running the gateway in HTTPS mode to simplify the port requirements, but it still fails.

If we run PBI desktop on the same server as Analysis Services - that works - however this is not going to be practical.
We've tried launching PBI Desktop on a remote computer but with the Analysis Services Admin user without luck.

What troubleshooting steps can we follow to find out if this is a user profile issue or a networking issue?

[user518520]

did this ever get solved

having same issue after upgrade to April PowerBI desktop..struggling to connect to datasets

1 .getting pbidedicated:// errors 

2. failed to connect to url

[zenisekd]

Hi, am I the right understanding, that the desktop file that you downloaded from the service has the source in the import mode? in that case, it won't work. 

What the gateway does is that it allows Power BI Service to run updates and connect, however, if you are in a desktop, it is not connected via a gateway, but directly, and since it is behind the firewall, it won't connect. 

You will need to connect to the semantic model (Power BI datasets) and build a report on top of it. 

Kudos and mark as solution appreciated 🙂

[CloudFixers]

The connection that fails is to the Semantic Model in Live Mode.

From the PBI Service I download the report


Then in PBI desktop I get this error

and if I try to reconnect the datasource to the semantic model in PBI Desktop, like this

I get this error

It does seem like PBI Desktop is not using the gateway, but why?

[zenisekd]

Could you try to connect from desktop via the "Power BI dataset", as I printscreened previously? 

The live connect show should work fine. It could be because of your company privacy settings. 
I have a customer like this and I connect to it no problem. 

[CloudFixers]

I don't have "Power BI dataset" as an option.

[zenisekd]

It is probably just old verion of "Semantic Model"...

So I suppose you need to talk to your admin to enable the live connection...