Power BI Desktop failed to load on Windows 10 64-bit OS x64 based processor

[admin_xlsior]

Hello,

I have personal laptop that currently cannot load Power BI Desktop, Error saying ->

Specification are :

Please help

Thanks

[v-yiruan-msft]

Hi  @admin_xlsior ,

Whether your problem has been resolved? If yes, could you please mark the helpful post as Answered? It will help the others in the community find the solution easily if they face the same problem as yours. Thank you.

Best Regards

[v-yiruan-msft]

Hi @admin_xlsior ,

What's the version of your Power BI Desktop? Did it load successfully before? And please review the following minimum requirements to run Power BI Desktop and check if your computer environment meet these requirement...

• Windows 8.1 / Windows Server 2012 R2, or later
• .NET 4.6.2 or later
• Internet Explorer 11 or later
• Memory (RAM): At least 2 GB available, 4 GB or more recommended.
• Display: At least 1440x900 or 1600x900 (16:9) required. Lower resolutions such as 1024x768 or 1280x800 aren't supported, as certain controls (such as closing the startup screen) display beyond those resolutions.
• Windows display settings: If you set your display settings to change the size of text, apps, and other items to more than 100%, you may not be able to see certain dialogs that you must interact with to continue using Power BI Desktop. If you encounter this issue, check your display settings in Windows by going to Settings > System > Display, and use the slider to return display settings to 100%.
• CPU: 1 gigahertz (GHz) 64-bit (x64) processor or better recommended.
• WebView2, if not automatically installed with Power BI Desktop or uninstalled. Download and run the
• installer for WebView2.

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And you can try to download the latest version of Power BI Desktop, then check if your Power BI Desktop can load successfully...

Download Microsoft Power BI Desktop

Best Regards