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Hi all,
I am trying to establish the correlation coefficient between two measures of my dataset. The columns these measures are based on are customer satisfaction scores from 1-10 in different categories, rows are customer surveys.
These measures calculate the percentage of values ranking on a certain scale (1-10), namely the scores of 8, 9 and 10s, so the measure would come back with a percentage of all customers scoring different areas of my service with the three top scores (this is how we establish our customer satifsfaction).
Now I want to establish whether there is a correlation between two of those scores (=measures). I am using the "correlation coefficient" function in the Quick measures and am grouping the surveys by hotels in the "category" field with both measures in the X and Y axis fields.
When I run the correlation, the value it comes up with is -1.97 instead of a value between -1 and 1.
Any takers on this? Would greatly appreciate help on this 🙂
Julie
Dear @v-xiaoyan-msft , many thanks for your response, I really appreciate you took the time to help me.
I do understand why the value has to be between -1 and 1, hence why I am all the more surprised that the measure does not come up with a value in that range. So I have no explanation why the function in PowerBI does not work for my analysis. I suspect it has soemthing to do with the fact that I am trying to use measures for this. Would you be available to talk through this on a call? I would greatly appreciate your help.
Thanks,
Julie
Hi @jewels ,
Hope it helps,
Community Support Team _ Caitlyn
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