Cannot load model in power bi desktop

[MAmol]

Hi All,

I want to upload data(csv file) in the power desktop application but getting the below error.

Error Message:
We couldn't connect to your DirectQuery data source or internal model. Double-check that your server and database names are correct, and that you have permission to access them.

Error Message Detail:
No OLE DB Error Information found."

Please suggest a solution to this issue.

Regards,

Amol

[v-cgao-msft]

Hi @MAmol,

1. Try to connect the csv file with another version, for example, if you are using the 64-bit version, try to install and use the 32-bit version.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

2. Command Prompt -> Run as administrator -> sfc /scannow -> Enter and wait for completion

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[amitchandak]

@MAmol , Make sure the latest windows patch is applied. You are on the latest version of power bi

also, check

https://community.powerbi.com/t5/Desktop/No-OLE-DB-Error-Information-found/m-p/29680

https://www.cloudfronts.com/blog/power-bi/how-to-solve-ole-db-or-odbc-errors-in-powerbi/