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ele
Frequent Visitor

what is this error? ServerError_ASAuthenticationFailed

why can't I find anything about this error and how do I fix it?
Seems like it's saying analysis services authentication failed. Any ideas what I need to do? These reports are using analysis services. 

error.png

2 ACCEPTED SOLUTIONS
v-rongtiep-msft
Community Support
Community Support

Hi all,

This is a known issue and has been resolved, please try again.

 

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

ele
Frequent Visitor

Apparently a known issue impacting only one client out of 8 for me. It looked isolated. I spent  a considerable amount of hours trying to get client's data back up that day. Never saw anything from MS.
Thank you all

View solution in original post

5 REPLIES 5
ele
Frequent Visitor

Apparently a known issue impacting only one client out of 8 for me. It looked isolated. I spent  a considerable amount of hours trying to get client's data back up that day. Never saw anything from MS.
Thank you all

v-rongtiep-msft
Community Support
Community Support

Hi all,

This is a known issue and has been resolved, please try again.

 

Best Regards
Community Support Team _ Rongtie

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Where I can find details about this issue? 
My clients demand an explanation as to what caused the lack of access to the data.

GregAnd
New Member

Hi,
I had the same problem yesterday, in addition, guest users were getting an error:
error.png

NandanHegde
Super User
Super User

would suggest to reach out to the AAS team to check the failure logs within the AAS server to get the exact cause of the scenario as the error message is too generic in Power BI service side.

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