Reset windows service account password

[powerbi_jenhen]

Hi,

We have discovered a potential issue with our on-premise gateway environment service account password. The password may contain illegal characters, this is perhaps a new Microsoft security policy. We have configured multiple gateway sources using this account (all currently refreshing fine) but any attempt to create new gateway sources with this account flags an "impersonation" error. In order to test if the password is in fact the issue we will have to reset the password. If we do this, will all existing connections break? Is there an API end point we can use to return all gateway sources configured with our offending service account so we can reconfigure all connection with the valid password once reset? 

Thanks.

[v-kaiyue-msft]

Hi @powerbi_jenhen ,

The normal password policy should not affect any connections, it has to do with whether or not the user's token is removed when the password is reset. Here is a link to a question similar to yours that I hope will help: Solved: Handling password reset with connections and gatew... - Power Platform Community (microsoft.....

If your Current Period does not refer to this, please clarify in a follow-up reply.

Best Regards,

Clara Gong

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GilbertQ]

Hi @powerbi_jenhen 

I have never seen an issue in the past with regards to illegal characters in a password. Can you double check that the password is being entered correctly? as an alternative to your request? on which data sources are configured with which gateways you can use the following api.

Gateways - Get Datasources - REST API (Power BI Power BI REST APIs) | Microsoft Learn