Authentication setting is not applied

[dwauer]

Hello everyone,

I created a data source (web) in Power BI Desktop and published it successfully.

In order for this to automatically update in PBI Online, I need to add authentication.

A connection is entered under data gateways and I wanted to specify the authentication method in the settings.

However, it doesn't take over when I click "Save". Nothing happens.

When you click "Close" the settings are reset.

What could be the reason and how do I get the authentication carried out.

Many thanks for your help!

greeting

DanielPic

[v-yaningy-msft]

Hi, @dwauer 

After testing, this side can configure Gateway normally, you can try the following methods to solve the problem.



1. Clear your browser cache and cookies.
2. Use another browser or incognito mode.
3. Make sure that the Gateway is configured correctly and that the data source settings in the Gateway match those in Power BI Desktop. you can refresh the status in On -permises data gateways to see if the Gateway is functioning properly

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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