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chaelpacia

Error when connecting to Dynamics 365

Submitted by on ‎06-22-2023 12:52 AM

Whener I try to connect to D365 crm the below screenshot is appearing, thus, making me unable to refresh the data.

chaelpacia_0-1687420289589.png

 

Status: Needs Info

Hi @chaelpacia 

Can you ensure that your account has proper access to this data source? Do you have other colleagues who are using this connection to access the same data source?

 

Best Regards,
Community Support Team _ Ailsa Tao

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3 Comments (3 New)
Comments
v-yetao1-msft
Community Support
Community Support
‎06-22-2023 07:11 PM
Status changed to: Needs Info

Hi @chaelpacia 

Can you ensure that your account has proper access to this data source? Do you have other colleagues who are using this connection to access the same data source?

 

Best Regards,
Community Support Team _ Ailsa Tao

chaelpacia
Regular Visitor
‎06-22-2023 11:31 PM

Hi @v-yetao1-msft 

Yes, I have the proper access to all data sources. My teamate also has the same access as mine but he doesn't experience the same issue as mine.

 

Regards,
Michael

v-yetao1-msft
Community Support
Community Support
‎06-28-2023 01:24 AM

Hi @chaelpacia 

What version of Desktop do you have? When did this error start? Have you made any changes during this time?

 

Best Regards,
Community Support Team _ Ailsa Tao

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