Unable to sig in to my account in the Power BI Desktop

[zinop]

I recently installed Power BI Desktop on a system with Windows Server 2019 OS but I have been unable to sign in to my service account.

I get the error message An error occurred while contacting the service (the connection to the service was prematurely closed). Please contact your IT Administrator if this issue persists.

After several attempts the error message changes sometimes to the screenshot below.

I installed an older version (December 2022) and everything worked fine but I still get these errors with Power BI latest version.

Any help will be really apprecaited.

[Gengar]

Hi @zinop ,

This may caused by your network

Please check if this could help you.

Best regards,

Gengar

[zinop]

Hello Gengar,

I have tried but it still didn't work. Got same error message.

Please any other idea how I can treat this?

[zinop]

Really appreciate the reply.

I will try this out and let you know if it worked.