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doctajeff
Frequent Visitor

users can't see "Data Updated" or title bar in the "New Look"

The "NEw Look" is supposed to have the report title and "Data Updated | 10/24/19", with a dropdown to see the exact time the data was last updated. However, our users (except admins) aren't able to see this.

 

In the admin console, I wasn't able to find an exact setting that addressed this. Which setting do they need access to?

2 REPLIES 2
v-diye-msft
Community Support
Community Support

Hi @doctajeff 

 

I just tested it and it works fine on my side. The version I used is Service version13.0.11109.192.

Could you please confirm you are operating on the latest version and share some captures if the issue still persist?

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.

As I said... I can see the Date Updated text and dropdown, but our normal users cannot. I wouldn't be surprised that you can see this on a test instance where you have full permissions. So, I was wondering what setting would cause a user to not see this feature.

 

Here's our version info:
Service version 13.0.11189.172
Client version 1910.3.019

 

Here's a snip provided by the user:
snip-pbi-dataupdated

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