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OticasBrasil
New Member

undefinedNão é possível conectar à fonte de dados undefined.

A atualização manual tanto pela web como funcionará na área de trabalho, mais quando coloco para atualizar manualmente no modo agendado não atualizado e do erro abaixo. O gateway está funcionando normal porque nas atualizações de forma manual ele atualização sem erros.

 

Alguem poderia me ajduar.

 

URI do cluster: WABI-BRAZIL-SOUTH-redirect.analysis.windows.net
ID da atividade: 99c29988-ffa9-46c0-94c7-20f5cde05725
ID do pedido: 050cbd00-2d07-4181-9f9b-9dbff2f09ed1
Hora: 2022-05-20 14: 31:29Z

3 REPLIES 3
v-polly-msft
Community Support
Community Support

Hi @OticasBrasil ,

What is your data source? if you are using Azure DevOps Server connector may experience issues connecting from desktop and also when refreshing the dataset in the service. It is currently suspected to be a server-side problem. This issue has been confirmed as a known issue internally. (ICM:307200975).

 

If not, please provide a screenshot with the schedule refresh error.

 

Best Regards

Community Support Team _ Polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

v-polly-msft
Community Support
Community Support

Hi @OticasBrasil ,

Are you using on-premises data gateway or personal mode? Please check if the gateway is updated to the latest version and also check if the PBIEgwService is always running on your server. 

 

If it doesnot work, please provide a screenshot with the refresh error.

 

Best Regards

Community Support Team _ Polly

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Olá,

Estou usando o on-premises data gateway, ultima versao instalada.bi_web.pnggateway_PBI.pnggateway_PBI_.pngpbi.pngpbi_versao.png

Pelo BPI-Deskptop ele atualiza sem erro.

Pelo Pbi-Web ele da erro de conexao.

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