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New Member

unable to load the model in Subscription Email Sent

Hi there,

 

I have set a subscibtion on PowerBI. It has been working well until a couple weeks ago, it starts to randomly send me a report with "Something went wrong - Unable to load the model" error msg. 

 

As the email subscibtion sent as an image (png), I could not check the technical detail.

 

 

My refresh is scheduled to run daily at 5AM. When I click to go to report to check the technical details, the report actually loads fine. 

 

Could anyone please advise what I can do to fix this problem?

 

 

10 REPLIES 10
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Regular Visitor

I also am experiencing this issue.  I have a report with four tabs that each have a subscription set up to send weekly.  All four sent fine for the first two weeks, the third week I had two have this error when the PNG was sent, and this week I had one with the error.  

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