unable to install PowerBI data gateway ?

[Anonymous]

HI,

I am unable to sign-in and complete gateway installation in my App Server.

i have installed enterprise gateway(https://go.microsoft.com/fwlink/?LinkId=698863) in my server.

When i clicked on 'sign in to powerBI' got below error:

details of error :

====

One or more errors occurred.
Request error: Id: 'fa0740a8-94af-4c38-8f4f-b31ffed3094f', Status code: 'Unauthorized', Timestamp: '01/31/2017 14:30:06 +00:00', ErrorCode: 'UserNotLicensed', Detail: ''
   at Microsoft.PowerBI.DataMovement.ExternalClient.PowerBIDataMovementClientExtensions.<EnsureSuccessfulDMMSRequest>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.ExternalClient.PowerBIDataMovementClientExtensions.<DiscoverGatewaysAsync>d__13.MoveNext()

===============

can any help me? is this realted to ports opening or domain conflict... or else.

Thanks in advance!

Regards,

Sushant

[v-haibl-msft · Accepted solution]

@Anonymous

Have you tried to uninstall completely and reinstall the gateway on your computer. And please take a look at following two threads which mentioned some solutions for such an error message.

https://community.powerbi.com/t5/Service/PowerBI-Enterprise-Gateway-Status-code-Unauthorized/td-p/48857

https://community.powerbi.com/t5/Desktop/Power-BI-Gateway-Enterprise-Unable-to-sign-in-Unauthorized-error/m-p/22197#M6935

Best Regards,

Herbert

[v-haibl-msft · Accepted solution]

@Anonymous

Have you tried to uninstall completely and reinstall the gateway on your computer. And please take a look at following two threads which mentioned some solutions for such an error message.

https://community.powerbi.com/t5/Service/PowerBI-Enterprise-Gateway-Status-code-Unauthorized/td-p/48857

https://community.powerbi.com/t5/Desktop/Power-BI-Gateway-Enterprise-Unable-to-sign-in-Unauthorized-error/m-p/22197#M6935

Best Regards,

Herbert

[Anonymous · Accepted solution]

Hi, I have uninstalled enterprise gateway and re installed on-premises gateway, it worked. Maybe the enterprise gateway is obsolete now.