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himani Frequent Visitor
Frequent Visitor

unable to create powerbi login

Hi I am unable to create a powerbi login with my work email id. Or any other email id in the organization with the same domain name. Powerbi doesn't recognise it as work id. Any help on how to fix it?

3 REPLIES 3
Super User
Super User

Re: unable to create powerbi login

@himani Are you a .gov or restricted domain that is not currently supported? It's also possible that your IT department is controlling access.

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himani Frequent Visitor
Frequent Visitor

Re: unable to create powerbi login

No, Our domain is .com We are a 10 ppl start up right now, so no IT department Smiley Happy 

Moderator v-sihou-msft
Moderator

Re: unable to create powerbi login

@himani

 

Make sure "Individual Sign up" has been turned on. And you need to use the Office 365 ID to login. Your organization may use IDs to sign in to Office 365 that are different than your email address. For example, your email address might be Nancy.Smith@contoso.com but your ID is nancys@contoso.com. 

 

For more details, please see: Self-service sign up for Power BI

 

Regards,