Re: unable to access shared dashboard

sfpiptx · ‎03-07-2018

hi,

a dashboard has been shared with me, I am external user the that organization. when i click on the link it keeps prompting me to upgrade to Pro.

whereas i have Pro License that I can see under my profile on PowerBi Portal.

on source end they have given me the permissions as read and reshare.

please help.

Regards,

v-yuezhe-msft · ‎03-08-2018

@sfpiptx,

When I share a dashboard or report to a external user who have Power BI Pro trial account, the external user can successful access the dashboard/report.

In your scenario, has the report owner enabled external sharing setting in admin portal of Power BI Service? And does the owner share dashboard in a Premium workspace?

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

KBO · ‎03-07-2018

Maybe you can finde the report in your workspace otherwise the licence you have is expiere? And I thougt I heard sharing reports in other organizations isn't possible until now. (But I don't know if it possible to join some extern in teams and than share a report, I haven't tested it :)) To see a shared report take a look in your workspace under the point "shared with me".

Greetz Kathrin

sfpiptx · ‎03-07-2018

this link says external sharing is possible. https://docs.microsoft.com/en-us/power-bi/service-share-dashboards#share-a-dashboard-with-people-out... but its not working as described 😞

KBO · ‎03-07-2018

Is the eMail is in the same tenant registered?

"Coworkers who have the same email domain as you, and coworkers whose domain is different but registered within the same tenant, can share the dashboard with others. For example, say the domains contoso.com and contoso2.com are registered in the same tenant. If your email address is konrads@contoso.com, then both ravali@contoso.com and gustav@contoso2.com can share, as long as you gave them permission to share."