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mentalphigga New Member
New Member

tiles not loading

When I log in through on Chrome or IE11, I am presented with all blank tiles on my dashboards. Even when I go into the respective reports all the visuals are blank. Any suggestions please? This is an urgent one.

greggyb New Contributor
New Contributor

Re: tiles not loading

You should definitely submit a support ticket for this.

I've been told by support staff that you can submit a ticket on that site by contacting support, and that general bugs can be reported in the community forums.

I'm not sure that the forums are a good official avenue for bug reports, but that is what I've been told.


Can you upload new reports that are functional? Can you reproduce the blank issue with functioning reports? Are all reports / dashboards affected or only some? Do those affected share data sources?

v-dabatc Regular Visitor
Regular Visitor

Re: tiles not loading

I'm seeing something similar.  I went to my dashboad this morning, and the tiles were showing a value of "(Blank)".  Only when I re-pinned a tile to the dashboard, did the correct values appear in the tile. 

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