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boojiboy Frequent Visitor
Frequent Visitor

the report couldn't access the data source because user has left the organization

I have a PowerBI report on PowerBI.com that isn't working (the charts are empty and just display a message "Couldn't load the model schema.")  The report displays the following error message in a pink banner at the top: 

 

"The report couldn't access the data source because, 'username', the author, has left the organization. Please contact the previous author's group to take over the dataset." 

 

I can't see the dataset for this report in the workspace either, I can just see the report.  How do I fix this error? presumablity by taking owndership of the dataset, but I can't see the data set. Do I need to be owner of the workspace? How do I do that?

 

Thanks

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Chas2002 Member
Member

Re: the report couldn't access the data source because user has left the organization

Hi,

 

Not a 100% sure, but I would try to download the report as a pbix and re-upload it to a workspace that you own.

 

Chas

3 REPLIES 3
Chas2002 Member
Member

Re: the report couldn't access the data source because user has left the organization

Hi,

 

Not a 100% sure, but I would try to download the report as a pbix and re-upload it to a workspace that you own.

 

Chas

boojiboy Frequent Visitor
Frequent Visitor

Re: the report couldn't access the data source because user has left the organization

I don't see a way to download it either like I can on my own workspace.

boojiboy Frequent Visitor
Frequent Visitor

Re: the report couldn't access the data source because user has left the organization

Once I was made an admin of the 0365, we were abele to download the report . Uploading it to another workspace worked.