cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
doni Frequent Visitor
Frequent Visitor

the on-premises data gateway installer failed to download

I tried downloading on-premises data gateway from the download link in the Power BI Service, after the exe file was downloaded (520kb) I tried to install it and it turned out that I needed to download again. but when I downloaded the error occurred, as shown below ..

 

the on-premises data gateway installer failed to download. an existing connection was forcibly by the internet host

 

please help, thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: the on-premises data gateway installer failed to download

Hi @doni ,

The installation media we downloaded is just a light installer, it need to connect to Internet to download the full installation media, the size of this installer is 520 KB.

In your scenario, this problem may be caused by a firewall or a network problem, you can check your firewall and wait for a moment, then try it again.

Best Regards,

Teige

View solution in original post

1 REPLY 1
Community Support Team
Community Support Team

Re: the on-premises data gateway installer failed to download

Hi @doni ,

The installation media we downloaded is just a light installer, it need to connect to Internet to download the full installation media, the size of this installer is 520 KB.

In your scenario, this problem may be caused by a firewall or a network problem, you can check your firewall and wait for a moment, then try it again.

Best Regards,

Teige

View solution in original post

Helpful resources

Announcements
Can You Solve These Challenge

Challenge: Can You Solve These?

Find out how to participate in the first Power BI 'Can You Solve These?' challenge.

Community News & Announcements

Community News & Announcements

Get your latest community news and announcements.

Virtual Launch Event

Microsoft Business Applications October Virtual Launch Event

Join us for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

Community Kudopalooza

Win Power BI Swag with Community Kudopalooza!

Each week, complete activities and be qualified in the drawing for cool Power BI Swag.

Users Online
Currently online: 271 members 3,046 guests
Please welcome our newest community members: